Find quick answers about TeleRespons
Questions about demos, customer portal, employee portal, partner portal, number porting, integrations, and operation.
Getting started
What is TeleRespons?
TeleRespons is an AI-powered phone solution that answers calls, understands the message and sends a structured summary to the right person or department. The purpose is to reduce interruptions, collect the important details and make it easier to call back with the right context.
How can I use TeleRespons in my business?
You can use TeleRespons in several ways: with a new dedicated main number, through intelligent forwarding when you are busy, or by porting your existing number to TeleRespons. It can work as your main call handling solution, as a safety net when nobody can answer, or as an intelligent filter before calls are routed internally.
How does a demo work?
You receive a demo number and demo code, so you can call in and test how the system answers the call, transcribes the message and attempts to match it to the right recipient. The demo gives you a practical view of daily use before deciding whether to activate the solution as a real company account.
Three ways to get started
A new dedicated main number
We create a new TeleRespons number that your business can use as its official public number. All calls go through TeleRespons, and you receive the caller details immediately so you can call back when it fits your day.
Intelligent forwarding
You keep your existing mobile or local number and forward calls to TeleRespons when you are busy, out of reach or need uninterrupted work time. The AI assistant takes the message and sends all details to you by email.
Port your existing number
You can move your existing main number to TeleRespons, so you do not need to change the number on your website, business cards or other material. TeleRespons then handles incoming calls as an intelligent filter.
Portals
What is the customer portal?
The customer portal is the company’s own access point to TeleRespons. The company can manage basic information, employees and areas, view call logs, work with speak, follow usage, handle support and keep track of subscription and payment.
What is the employee portal?
The employee portal gives each employee access to relevant personal calls and messages, depending on the company setup. It can be used to quickly see who called, what the message was about, and whether an audio file or transcription is available for follow-up.
What is the partner portal?
The partner portal is for companies and partners who want to sell or recommend TeleRespons to other businesses. Partners can work with demo links, follow customers and manage partner information. Any percentage-based settlement or recurring return per customer is agreed individually with TeleRespons.
Phone numbers and operation
Can we use our current number?
Often yes. During demo, a demo number is usually used first, and then we assess whether the best solution is forwarding, a new TeleRespons number or porting your existing number.
What is number porting?
Number porting means moving an existing phone number to a new phone solution. It requires proper approval and often documentation, so the number is moved in a controlled way without unnecessary risk of service disruption.
What is the difference between local and mobile numbers?
TeleRespons can use both local fixed-line numbers and mobile numbers. SMS features require a mobile number. If you already have one, it can be ported or used for forwarding, and new local or mobile numbers can be purchased through TeleRespons.
Integrations and industries
Which integrations are supported?
TeleRespons can connect with telephony, email, AI transcription, automation and customer-specific processes. The solution can be connected to relevant workflows, so call data can be used where the business already works.
Which industries is it suitable for?
TeleRespons can be used by almost any type of business, both small and large. It is especially relevant for companies that receive many calls, are often interrupted during work or need to collect messages in a more structured way. Examples include service businesses, clinics, advisors, tradespeople, property service, webshops, shared offices, production companies, local shops and larger organizations with several employees or departments.
